Terms and Conditions
Welcome to our ecommerce website ZayZiinc. By using the Site, you agree to be bound by these terms and conditions (“Terms”). Please read them carefully before using the Site. If you do not agree with any of these Terms, do not use the Site.
- Use of the Site
The Site is intended for personal, non-commercial use only. You may not use the Site for any illegal or unauthorized purpose. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Site.
- Registration
In order to access certain features of the Site, you may be required to register for an account. You agree to provide accurate and complete information when registering for an account, and to update your account information as necessary to ensure that it remains accurate and complete.
- Orders and Payment
All orders are subject to acceptance by us. We reserve the right to reject any order at any time for any reason. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Site or any part of it at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Site.
- Shipping and Delivery
We will use commercially reasonable efforts to ship products to you within the estimated delivery time provided when you place your order. However, we do not guarantee that your order will be shipped or delivered within that time frame. All shipping and delivery dates are estimates only and are not guaranteed.
- Returns and Refunds
We accept returns of most products within a certain time frame. You must contact us prior to returning any products to receive authorization and instructions for the return. We will provide a refund for the purchase price of the product, less any shipping and handling charges, once we receive the returned product in its original condition. We do not refund any shipping and handling charges.
- Wrong purchase Returns Policy for open items:
We have a non-negotiable returns policy on opened items purchased in error. We do not refund these items as our suppliers will not exchange or refund opened items. Should we decide to exchange such items, they will be subject to a handling fee of 15%. Ensure that you have the correct cartridges before opening the packaging. Make sure the item you purchased is correct before opening, also match the ink number to your printer before opening.
- Faulty items Returns Policy:
Manufacturers only refund faulty cartridges if it can be proven to be faulty. In many cases, the machine and not the cartridge is at fault. Original invoice must be presented, validation of the fault and original packaging. If the product is below replacement weight, we will send the cartridge to the manufacturer for testing. Only once they have confirmed that the cartridge is, in fact, faulty can we offer you a refund or exchange.
- Wrong purchase Returns Policy for unopened items:
If you return an unopened item for exchange within a 7 day period, we will gladly exchange it subject to proof of purchase. Please ensure that you have your invoice as proof of purchase.
- Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of the Site or its content suppliers and is protected by United States and international copyright laws. You may not use any of the Site’s content without our express written permission.
- Disclaimer of Warranties
The Site is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
- Limitation of Liability
In no event shall the Site or its affiliates be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the Site. Our liability for any direct damages arising out of or in connection with your use of the Site shall be limited to the amount you paid for the product giving rise to such damages.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of South Africa, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the state and federal courts located in South Africa, South Africa for any dispute arising out of or in connection with these Terms or your use of the Site.
- Changes to these Terms
We reserve the right to modify these Terms at any time without notice. By continuing to use the Site after we modify these Terms, you agree to be bound by the modified Terms. We encourage you to review these Terms regularly to stay informed of any changes.
- Termination
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
- Miscellaneous
These Terms constitute the entire agreement between you and us with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.