Shipping policy

Shipping policy

All online purchases are delivered to your specified address through an appointed courier service.

Shipping Policy

1. General Shipping

A flat delivery fee of R172.50 applies to all products, excluding paper products and furniture, unless expressly stated otherwise.


2. Paper Products (A4 & A3 – Individual Reams)

Due to weight, packaging requirements, and courier pricing structures, paper products are shipped under a separate, custom shipping profile.

2.1 Pricing Structure

Shipping charges for paper products are calculated based on the total number of reams per order as follows:

  • Base shipping fee: R218.50 for up to 5 reams

  • An additional R46.00 is added for every additional block of 5 reams (or part thereof)

2.2 Shipping Cost Table

Number of Reams Shipping Fee (R)
1 – 5 218.50
6 – 10 264.50
11 – 15 310.50
16 – 20 356.50
21 – 25 402.50
26 – 30 448.50

3. Combined Shipping Charges

Where an order contains products from multiple shipping categories, including but not limited to:

  • General products, and

  • Paper products

Shipping charges for each applicable shipping profile will be calculated separately and combined at checkout.

Customers acknowledge and accept that:

  • Shipping fees are not capped unless expressly stated

  • Shipping charges reflect aggregate handling, packaging, and courier costs for each product category


4. Furniture and Special-Handling Items

Furniture and other large or special-handling items may:

  • Carry separate delivery fees, or

  • Require custom courier quotations

Any such charges will be clearly communicated prior to order fulfilment.


5. General Provisions

  • Shipping fees are calculated automatically at checkout based on the contents of the cart.

  • All shipping costs are quoted in South African Rand (ZAR) and include VAT where applicable.

  • The company reserves the right to amend shipping rates or structures in line with courier pricing, fuel surcharges, or operational requirements, without prior notice.

  • Delivery timeframes are estimates only and are not guaranteed.


To ensure correct delivery, a physical street address must be provided as the delivery address at checkout.
All shipments are followed by an email to the customer. Delivery takes 7 to 10 business days if goods are already manufactured and in stock. If goods are out of stock or need to be manufactured, Mount business investment T/A Zayzii Inc will contact you with an expected delivery date.